Privacy Policy

Effective Date: 2/17/2026
R4 Home Service
https://r4homeservice.com

1. Introduction

R4 Home Service (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

A. Personal Information

* Full name

* Email address

* Mobile phone number

* Service address

* Billing information

* Payment details (processed securely via Stripe)

B. Automatically Collected Information

* IP address

* Browser type

* Device type

* Website usage data

* Cookies and tracking technologies

3. How We Use Your Information

We use collected information to:

* Provide and manage home services

* Schedule appointments

* Send service reminders

* Send billing notifications

* Process payments

* Respond to customer inquiries

* Improve our website and services

* Comply with legal obligations

4. SMS Communications & Consent

How Consent Is Collected

Customers provide express written consent to receive SMS messages by:

* Entering their mobile phone number on our pricing or signup pages, and

* Actively checking an unchecked SMS consent checkbox before completing service signup or checkout.

The consent checkbox clearly discloses:

* The types of messages sent

* That message frequency may vary

* That message & data rates may apply

* That customers may reply STOP to opt out

* That customers may reply HELP for assistance

* That consent is not required as a condition of purchase

* Links to this Privacy Policy and our Terms of Service

The checkbox is not pre-selected, and consent is voluntary.

Types of Messages

If you opt in, you may receive SMS messages related to:

* Service requests

* Appointment reminders

* Scheduling confirmations

* Account updates

* Billing notifications

We do not send SMS messages to individuals who have not provided express consent.

Message Frequency

Message frequency varies depending on your service activity.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying:

* STOP to unsubscribe

* HELP for assistance

After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-subscribe.

5. Sharing of Information

We do not sell, rent, or share your personal information, including mobile phone numbers or SMS consent data, with third parties for their marketing purposes.

We may share information only with trusted service providers necessary to operate our business, including:

* Payment processing providers (e.g., Stripe)

* CRM and communication platforms (e.g., GoHighLevel)

* Cloud infrastructure providers

* Email and messaging delivery platforms

These providers are contractually obligated to protect your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage system is guaranteed to be 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

* Improve user experience

* Analyze website traffic

* Support advertising and marketing efforts

You may adjust your browser settings to refuse cookies.

8. Payment Processing

All payments are securely processed through third-party payment processors such as Stripe. We do not store full credit card information on our servers.

9. Data Retention

We retain personal information as long as necessary to:

* Provide services

* Maintain customer records

* Comply with legal requirements

* Enforce agreements

10. Your Rights

You may request to:

* Access your personal information

* Correct inaccurate information

* Delete your information (subject to legal obligations)

To make a request, contact us at:
[email protected]

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy, contact us at:

R4 Home Service
Website: https://r4homeservice.com
Email: r [email protected]
Phone: 352-631-6525

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About Us

We are the Home Service Solution that you can Trust

R4 Home Service was built on a simple belief: homeowners deserve honest service, clear communication, and work done the right way—every time.

We are a locally owned and operated home service company based in Brooksville, Florida, specializing in everything your home needs to look and perform it's best.